- #WHY DOES MY HP 6968 PRINTER SAY PAPPER JAM DRIVER#
- #WHY DOES MY HP 6968 PRINTER SAY PAPPER JAM PRO#
If the document prints on plain white paper, but not a special paper type, there is no need to continue troubleshooting. If these steps resolved the issue, and the document prints, there is no need to continue troubleshooting. In the Print Properties dialog box, click the Features tab.įrom the Paper type drop-down list, click the paper type that is loaded into the printer.įrom the Size drop-down list, click the paper size that is loaded into the printer.Ĭlick OK on the Print Properties dialog box, and then click OK on the Print dialog box to print the document. Select your printer, and then click Properties. Return to the document that you were trying to print when the issue occurred.Ĭlick File, and then click Print. Follow these steps to adjust the paper settings to match the paper you are printing on. The printer might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver.
#WHY DOES MY HP 6968 PRINTER SAY PAPPER JAM DRIVER#
Solution five: Adjust the paper settings in the print driver If the product does not turn on by itself, press the Power button () to turn it on. Reconnect the power cord to the rear of the product. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the product turned on, disconnect the power cord from the rear of the product. Press the Power button () to turn on the product. HP Officejet 6700 Premium e-All-in-One Printerįollow these steps to reset the printer, and then print a self-test report. Follow these steps to clean the rollers inside the printer and in the duplexer. Follow these steps to check the condition of the paper.ĭust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper feed issues. Use only good quality paper that meets printer specifications.
The quality of the paper can also make a difference. Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray. Solution two: Check the condition of the paper, and then reload it If the self-test report does not print, continue with the next solution. If the issue persists, continue with the next solution. If the issue is resolved, there is no need to continue troubleshooting. If the self-test report prints, try printing the original document again. Touch the Down Arrow (), and then touch Reports. On the product control panel, touch the Right Arrow () to display the second navigation screen. Load Letter or A4, unused, plain white paper into the input tray.
Print a test page to make sure that the printer hardware functions properly. Wait until the warm-up period finishes before you proceed. NOTE:The printer might go through a brief warm-up period. Press the Power button to turn on the printer. Press the Power button to turn off the printer. Step one: Turn the printer off and then on again
Turn off the printer, and then turn it on again to reset the print mechanism. Please keep me posted.Solution one: Turn the printer off and then on again I genuinely hope the issue gets resolved without hassles and the unit works great. me take a moment to thank you for posting on the HP Support Forums. This HP document helps in fixing the extra page coming out after the print. To fix the paper jam issue, please perform the step 1, 2 and 3 from this HP document. If the printer doesn’t power ON then please manually power it ON.
#WHY DOES MY HP 6968 PRINTER SAY PAPPER JAM PRO#
I understand that you have an HP OfficeJet Pro 6978 All-in-One Printer. Me take a moment to thank you for posting on the HP Support Forums.